Privacy Policy

WiseMove Connect Stone, Staffordshire, United Kingdom Email: hello@wisemoveconnect.com We operate as a data controller under the UK General Data Protection Regulation (UK GDPR).

**2.1 Customer Enquiry Data** • Name • Email address • Phone number (optional) • Postcode • Service category • Description of enquiry • UTM and tracking data • Consent records **2.2 Partner Onboarding Data** • Business name • Contact name • Email • Phone • Website • Business address • Service categories • Postcodes covered • Preferred contact method • Credentials (optional) • Logo (optional) • Agreement acceptance (timestamped) **2.3 Introducer Registration Data** • Name • Company name • Email • Phone • Website (optional) • Region (optional) • Agreement acceptance (timestamped) **2.4 Technical & Tracking Data** Collected automatically through cookies, pixels, and analytics tools: • IP address • Device information • Browser type • UTM parameters • Referrer URL • Page views • Conversion events Tools used include: Google Ads, Google Analytics / GA4, Meta Pixel, LinkedIn Insight Tag, TikTok Pixel, YouTube tracking.

**3.1 To Provide Our Introducer Services** • Process customer enquiries • Match enquiries to relevant partners • Route enquiries to partners • Track partner outcomes • Generate invoices • Generate introducer commissions • Provide reporting and analytics **3.2 To Communicate With You** • Send confirmations • Send partner introductions • Send invoices • Send performance reports • Respond to enquiries **3.3 For Legal & Compliance Purposes** • Store agreement acceptance • Maintain audit logs • Maintain invoicing records (HMRC requirement: 6 years) • Respond to data access or deletion requests **3.4 For Marketing & Analytics** • Measure advertising performance • Track conversions • Improve website experience • Understand channel performance We do not sell personal data.

We process personal data under the following lawful bases: • **Legitimate interest** – to operate an introducer platform and route enquiries to partners • **Consent** – for marketing cookies, tracking pixels, and GDPR consent checkboxes • **Contract** – when onboarding partners or introducers • **Legal obligation** – for invoicing and financial record keeping

**5.1 With Service Partners** When you submit an enquiry, we share your details with the relevant partner(s) so they can contact you directly. **5.2 With Introducers** If you were referred by an introducer, we may share commission statements, attribution data, and performance summaries. **5.3 With Service Providers** We use trusted third party providers for email delivery, SMS/WhatsApp delivery, hosting, analytics, and payment processing (if used in future). **5.4 Legal Requirements** We may share data if required by law or regulatory authorities. We never sell personal data.

• Customer enquiries: 12 months (introducer attribution window) • Partner data: Active relationship + 6 years • Invoices: 6 years (HMRC requirement) • Introducer data: Active relationship + 6 years • Tracking data: 26 months (Google default) You may request deletion at any time (see Section 7).

You have the right to: • Access your data • Correct inaccurate data • Request deletion (“right to be forgotten”) • Withdraw consent • Restrict processing • Object to processing • Request data portability To exercise your rights, contact: hello@wisemoveconnect.com

We use cookies and pixels for website functionality, analytics, advertising performance, and conversion tracking. You can manage cookie preferences through your browser or device settings. A full Cookie Policy will be provided separately.

We implement: • Secure hosting & SSL encryption • Access controls & audit logs • Delivery and routing logs • Error monitoring • Encrypted data transmission No system is 100% secure, but we take all reasonable steps to protect your data.

Some service providers (e.g., Google, Meta) may process data outside the UK. We rely on Standard Contractual Clauses (SCCs), the UK Addendum, and adequacy decisions to ensure your data remains protected.

We may update this policy from time to time. The latest version will always be available on our website.

For privacy enquiries or data requests: WiseMove Connect Stone, Staffordshire, United Kingdom Email: hello@wisemoveconnect.com